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Booking conditions

Cancellation policy

If cancelled or modified up to 21 days before arrival, no fee will be charged.  If cancelled or modified later, and in the case of a no-show, the total price of the reservation will be charged.

Pre payment

A deposit is not usually requested.  However, we may ask for a non refundable deposit when booking the whole Riad or booking for a peak time.

Early & late check-in

Check-in is normally between 14.00-21.00. However, if arriving before 14.00 we are able to welcome you and hold your luggage until your room becomes available.  If arriving after 21.00 please contact us directly to discuss your arrival before booking.

Young people

We are unable to accommodate people under the age of 12 unless hiring the whole riad.

Pets

We are unable to accommodate pets.

Coronavirus

We are sympathetic to last minute adjustments due to Coronavirus and ask clients to contact us as soon as they believe they need to change their travel plans.  Likewise we ask clients to be sympathetic to any adjustments we are required to make due to government changes or local requirements.